Shipping & Delivery
We aim to make shipping with 3DFLO simple, reliable, and transparent. Below you’ll find everything you need to know about how orders are processed, delivered, or collected.
Delivery Locations
We currently deliver to UK mainland addresses only. Delivery options may expand in the future as the business grows.
Order Processing
Orders are usually processed within 1–2 working days. Orders placed on weekends or bank holidays will be processed on the next working day.
Once your order has been dispatched, you’ll receive a confirmation email with tracking information where available.
Delivery Times
Estimated delivery times after dispatch are:
- Standard UK delivery: 2–4 working days
Delivery times are estimates and may vary depending on location, courier performance, or external factors outside our control.
Delivery Costs
Delivery costs are clearly shown at checkout before payment is taken. In some cases, shipping costs may vary depending on the size, weight, or value of the items in your order.
Larger items, such as 3D printers, may incur a higher delivery charge due to courier handling requirements.
Couriers
We use trusted UK courier services to ensure orders are delivered safely and reliably. The courier used may vary depending on the contents of your order.
Click & Collect
Click & Collect is available on selected items.
If Click & Collect is available for your order, this option will be shown at checkout. Once your order is ready, you’ll be contacted with collection details.
Please wait for confirmation before visiting, as some items may require preparation time or stock transfer.
Delivery Issues
If your order hasn’t arrived within the expected timeframe, or if there’s an issue with delivery or collection, please contact us as soon as possible so we can assist.
Email: enquiries@3DFLO.com
We’ll always aim to resolve delivery or collection issues quickly and fairly.